Your potential clients can reach you via email or by using the contact form. You can respond to emails and your customers will receive immediate replies. Catchers Helpdesk will poll an external POP3/IMAP account on a regular basis, retrieve email messages and convert them to tickets.
Demo https://codecanyon.net/item/catchers-helpdesk-premium-plugin/17938670
Downloadhttps://www.filecad.com/mp62/Catchers-Helpdesk-v2.6.4-+-Addons-Pack.rar